FriendHRM User Manual
Use performance, learning, notifications, and support
Keep up with the tasks assigned to you by using self-service performance, learning, notifications, and helpdesk features.
Intended audience
- Admin
- HR
- Manager
- Employee
Where to find it
My workspace → Performance, Learning, Notifications, or Helpdesk.
Before you start
- Performance cycles, learning content, notification channels, and helpdesk forms are available only when enabled and assigned by your tenant.
Steps
- 1
Review assigned work
Open the relevant self-service area and read the task, due date, or notification before responding.
- 2
Complete the configured action
Submit only the response, learning progress, or support details requested by the tenant workflow.
- 3
Keep records in the right channel
Use Helpdesk for product or account issues and use the relevant people workflow for performance or learning actions.
Expected result
Your assigned performance, learning, and support activity is recorded in the appropriate FriendHRM workspace.
Open the relevant FriendHRM workspace
These destinations are verified against the current product navigation or route record. They remain subject to sign-in, feature, tenant, role, and data-scope checks.
- Open My PerformanceOpen performance tasks assigned to you.Access: Admin, HR, Manager, Employee
- Open My LearningOpen learning content assigned to you.Access: Admin, HR, Manager, Employee
- Open My NotificationsOpen notifications available to you.Access: Admin, HR, Manager, Employee
- Open My HelpdeskOpen your support requests.Access: Admin, HR, Manager, Employee
Common problems
I cannot see an expected review or learning assignment.
Ask your manager or HR owner to confirm the assignment and current cycle status, then provide the expected title and period in a support request if needed.